Privacy Policy
Effective Date: June 19, 2025
Resilient Returns is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our platform, you agree to the terms of this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you register or use our services, we may collect your name, email address, job title, company name, due date, leave duration, and other profile data.
- Payment Information: If you make a purchase, we collect payment details via third-party processors like Stripe. We do not store credit card numbers or sensitive payment data.
- Usage Data: We collect data about how you interact with our platform, including pages visited, course progress, and survey responses. We may also use cookies and analytics tools to improve functionality.
2. How We Use Your Information
We use your information to:
- Provide and personalize our services
- Deliver courses and resources
- Communicate with you, including updates and support
- Improve the quality of our platform
- Fulfill legal or contractual obligations
- Send marketing communications if you opt in
3. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service providers (e.g., Kajabi, Stripe, Airtable, Softr) that help us operate the platform
- Legal or regulatory authorities when required by law
- Other users within your organization if you are part of a business account
4. Data Storage and Security
We store data on secure servers and use encryption and access controls to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You may:
- Access and update your personal data
- Opt out of marketing emails at any time
- Request that we delete your information (subject to legal limitations)
To make these requests, contact us at [email protected].
6. Children's Privacy
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from individuals under 18 years old and expressly prohibit anyone under 18 from using our site or services.
7. Third-Party Links and Tools
Our services may include links to third-party websites or integrations with third-party tools. We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here and, if significant, we will notify you by email or on the website.
9. Contact Us
For any questions or concerns about this Privacy Policy or your data, please contact us at [email protected].