Privacy Policy

Effective Date: June 19, 2025

Resilient Returns is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our platform, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information:

Personal Information: When you register or use our services, we may collect your name, email address, job title, company name, due date, leave duration, and other profile data.
Payment Information: If you make a purchase, we collect payment details via third-party processors like Stripe. We do not store credit card numbers or sensitive payment data.
Usage Data: We collect data about how you interact with our platform, including pages visited, course progress, and survey responses. We may also use cookies and analytics tools to improve functionality.

2. How We Use Your Information

We use your information to:

Provide and personalize our services
Deliver courses and resources
Communicate with you, including updates and support
Improve the quality of our platform
Fulfill legal or contractual obligations
Send marketing communications if you opt in

3. Third-Party Subprocessors and Data Sharing

We do not sell your personal information. We store and process your data using trusted third-party services (such as OpenAI, Kajabi, Airtable, Softr, Zapier, Gmail, Stripe, and others) to operate and improve our services. These providers act as subprocessors on our behalf and do not use your data for their own purposes.

We may also share your information in the following circumstances:

With legal or regulatory authorities when required by law.
With other users within your organization if you are part of a business account.

4. Data Security

We are committed to protecting your information. We use technical and administrative security measures, such as encryption and access controls, to safeguard your data. However, no system is completely secure, and we cannot guarantee absolute security of your information.

5. Your Rights and Choices

You may:

Access and update your personal data
Opt out of marketing emails at any time
Request that we delete your information (subject to legal limitations)

To make these requests, contact us at [email protected].

6. Children's Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from individuals under 18 years old and expressly prohibit anyone under 18 from using our site or services.

7. Third-Party Links and Tools

Our services may include links to third-party websites or integrations with third-party tools. This Privacy Policy does not apply to their privacy practices, and we are not responsible for them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here and, if significant, we will notify you by email or on the website.

9. Contact Us

For any questions or concerns about this Privacy Policy or your data, please contact us at [email protected].